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India Tourism Development Corporation
Our client is one of the largest hotel tourism management companies in the world. Their business is providing a hospitality, retail, and education company. The are running hotels, restaurants at various places for tourists, furthermore providing transport facilities. In addition, they are also engaged in production, distribution and sale of tourist publicity literature and providing entertainment and duty free shopping facilities to the tourists.
They were looking for a content management system to manage the information regarding their hotels and other events that they are managing. The system would act as a single source for the information that will be served to their web site and mobile applications.
Some of the primary requirements were:
The client was seeking a content management system for managing the information about their hotels and other events.
The website should be responsive, dynamic, have changing contents, be pictorial, cluster-free, easy to navigate, and SEO-friendly.
The site must be responsive and dynamic.
The goal is to feature prominently the commercial divisions, offers, and promotions.
The challenge we faced
As part of E2logy, we take great pride in tackling the toughest of challenges to produce exceptional digital solutions. Here are some of the challenges we encountered while developing the business solution.
The website and the mobile apps that the CMS needed to cater content to support multiple languages so the CMS solution should allow the admin to easily manage the content across multiple languages.
Another challenge was the user base; the majority of the users will be completely non-technical so the proposed solution needed to have a very user-friendly interface so that any non-technical person can easily understand the system and start using it without any problems.
One more challenge was that the content was going to be created by users across various departments so the CMS needed to have proper content authoring, review & approval and publishing mechanisms in place so that it gives proper centralized control to the administrator.
Solution we came up with
The team participated in several interactive meetings to gain a deeper understanding of the challenges. Several solutions for the challenges detailed above were also implemented successfully. Below is a brief overview of them:
E2logy team, having delivered many CMS solutions in the past, quickly understood the key challenges in the project and proposed a custom CMS solution to the client.
The solution allowed the users to update the content of their web site and mobile app at anytime with ease.
The users did not need to understand any programming languages or code in order to use the CMS.
It offered an easy administration for the content along with very powerful content publishing tools with simple workflows and controls.
Having built on top of .Net framework, the solution was robust, scalable and fully secured. It had tiered permissions for the users with secure login mechanism.
As a result, the platform helped the client to easily manage the content for their web site as well as mobile app. The client was now able to have full control over the content across web site and the app. It allowed the client to streamline the overall content authoring process and it also helped them to bring down their web site maintenance costs.
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