Pros and Cons of Software as a Service

Software industry is taking big leaps, offering new technologies to accomplish tasks conveniently and reach goals faster. Software as a Service is one such example, which forms one of the most popular branches of cloud computing. It refers to a software model which stores, hosts and manages business applications in the database of service providers. Enterprises can be granted access to those applications through internet. SaaS has been continually growing in popularity over the last decade and is expected to follow the same trend in the upcoming years. However, like every technology, it also suffers from a few shortcomings. Although, the growing demand of SaaS indicates that its pros outweighs the cons, still it is wise to carefully analyze its features so that you can align with the right service provider that fits well in your unique business model.

Pros of SaaS

Undoubtedly, SaaS offers a number of benefits to enterprises that like to keep up with the evolving technologies to extract maximum profit. Here are the advantages a company can enjoy with SaaS:

1. Cost Saving

Non-cloud based software and systems need installation, upgrades, maintenance and an on-site IT staff to take care of these, which ultimately becomes a costly affair. However, such updates are handled by the cloud based servers in case of SaaS and all you need to pay is the monthly subscription charge.

2. Customization Options

You can customize your services anytime, based on your needs. If you need to upgrade for additional space or users, you can easily do it by customizing your monthly subscription plan.

3. Accessibility

For accessing the cloud platform, all you need is an internet connection. You can use the services from multiple devices, anytime as per your requirement.

4. Quick Recovery

IT disasters and data loss aren’t very rare phenomena and if your system is compromised, you can be up for heavy losses. If you are availing SaaS, you can quickly recover your data from any device with the help of internet connection.

5. Collaboration

SaaS works in the cloud and thus helps in better collaboration among all employees. Several employees can have access to the documents simultaneously, instead of passing on different versions of the document among themselves. In this way employees can collaborate better and can have a more productive work-flow.

Cons of SaaS

There are some downsides of SaaS that make some businesses skeptical about its adoption. Let’s have a look at the disadvantages of SaaS: 

1. Service Outages

SaaS is a cloud based system and hence a number of factors can result in outages. If you have certain business tasks that need to be done at specific times, it’s better to avoid SaaS and its service outages. 

2. Compliance Issues

There are compliance issues that need to be addressed carefully before availing SaaS. Some organizations must be compliant with governmental regulations like HIPAA or PCI. Thus you must find out if the application will keep you compliant or not.  

3. Performance Issue

Performance of cloud based applications depends on the internet connection. If you haven’t invested much in high quality internet connection, the performance of your application will get affected.

4. Security Concerns

Security is a huge concern for those availing SaaS. Many organizations do not prefer cloud based applications as they don’t want to have their private and confidential data on internet. A number of businesses suffer from data breaches and this forms an obvious concern for organizations.

5. Integration Issue

Some businesses adopt multiple SaaS applications or try to connect the existing on-premise apps with hosted software. This often leads to the problem of software integration. This calls for thorough analysis of the cloud support services before opting for the most suitable one.

Today, most of the businesses rely on cloud support services and this has led to a high demand of SaaS. SaaS has become the new industry standard in the software industry and be it small, medium or large businesses, all are adopting it for availing the benefits offered. However, the downsides of SaaS cannot be completely ignored. Knowing both the pros and cons of SaaS can give you a better idea of how to channelize the resources.

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