CHALLENGE
Naturally, with such a huge fleet and so many years in business they’d be handling several business calls from their enormous client base. Now, with this huge volume of calls and bookings, chances are that clients might face difficulty in getting a reservation to get a pickup to/from airport or book a car for a trip outside the city. In addition to that, there might be glitches in cancellation or collecting and managing information like how much luggage is the client carrying, does the client require any special type of car or any other special treatment. They need to offer their clients seamless reservation services so that they can get the type of car they want, exactly date, time and place desired.